Legal notice

Shipping Policy

At kpspoint.com, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping policy below to understand processing times, delivery windows, and tracking procedures.

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1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and US public holidays) after receiving your order confirmation email.
Once your order has been processed, you will receive a secondary notification with your tracking information.

Note: During high-volume periods (such as Q4 or major holiday sales), processing times may take up to 3–5 business days.

2. Shipping Rates & Estimated Delivery Times

We offer Standard Shipping across the United States. Delivery timeframes consist of two parts: Processing Time + Carrier Transit Time.

Shipping Option	Estimated Transit Time	Cost
Standard US Shipping	5 – 10 Business Days	Free / $4.99 (Adjust based on your store pricing)
Express US Shipping (If applicable)	3 – 5 Business Days	$9.99 (Adjust as needed)

Please note that external factors like weather disruptions, carrier delays, or customs checks may occasionally extend delivery times beyond our control.

3. Order Tracking

Once your order ships, you will receive an automated email containing a tracking link and tracking number.
You can track your order status directly on our [Track Order Page link] or via the carrier’s official tracking tool (e.g., USPS, UPS, FedEx).
Please allow 24 to 48 hours for tracking details to update in the carrier's system.

4. Multiple Packages (Split Shipments)

Because we work with multiple fulfillment partners to bring you the best products, items in the same order may occasionally be shipped in separate packages. If your order is split, you will receive individual tracking numbers for each shipment at no additional cost.

5. Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.
If you realize you entered an incorrect address, please contact us immediately at support@kpspoint.com.
Once an order has entered processing or has shipped, we are unable to modify the destination address.

6. Lost, Stolen, or Delayed Packages

kpspoint.com is not responsible for packages marked as "Delivered" by the carrier that are subsequently lost or stolen.
If your tracking status shows "Delivered" but you haven't received your package, please check with family members, neighbors, or your local post office first.
If your package has not arrived within 20 business days of placing your order, please contact our support team, and we will open an inquiry with the carrier to resolve the issue.

7. Contact Us

For any questions regarding your order status or shipping details, please reach out to our team:

Email: support@kpspoint.com
Website: kpspoint.com/contact

all inquiries within 24 to 48 business hours.

2. General Disclaimer

The information provided on kpspoint.com is for general promotional and transactional purposes only. While we make every effort to ensure product descriptions, pricing, inventory, and specifications are accurate and up to date, occasional technical errors or minor typographical inaccuracies may occur.

Product Availability: All orders are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any item offered on the store without prior notice.
Pricing Changes: Prices for our products are subject to change without notice.

3. Intellectual Property Rights

Unless otherwise stated, all original content on kpspoint.com—including website design, graphics, custom logos, page text, and layout—is the intellectual property of kpspoint and is protected by applicable copyright and trademark laws.

Product imagery, trade names, and brand names supplied by our fulfillment partners belong to their respective copyright holders.
Unauthorized copying, reproducing, redistributing, or publishing of any material from this site without prior written permission is strictly prohibited.

4. Third-Party Links & External Services

Our store may contain links to external third-party websites or integrate third-party services (such as payment processing and logistics providers) that are not owned or controlled by kpspoint.

We do not control or take responsibility for the content, privacy policies, or practices of any third-party services or external sites.
We recommend reviewing the terms and privacy policies of any third-party service you interact with.

5. Limitation of Liability

To the fullest extent permitted by law, kpspoint.com and its owners, operators, or affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from:

The use of, or inability to use, this website or products purchased through it.
Delays in shipping or carrier interruptions beyond our direct control.
Errors, mistakes, or omissions in website content or product descriptions.

6. Governing Law

These terms, policies, and any disputes arising out of or related to the use of kpspoint.com shall be governed by and construed in accordance with applicable commercial and internet laws.